Abbey opts for MATS
After a successful year of using MATS within its direct mortage application channel, Abbey is now rolling MATS out across other areas of its business.
MATS will deliver significant operational efficiencies and customer service improvements to the important Abbey for Intermediaries business channel.
It will also be employed to deliver similar benefits in areas such as retentions and commercial lending.
News
- UCB Homeloans' MATS get rave review: Reviewing UCB Homeloans' website, Paul Duckworth, CEO of xit2 said, "UCB Homeloans also excels when it comes to providing online tools. The jewel in the e-commerce crown is certainly the MATS – or Mortgage Application Tracking System." [more]
- Accord wins with MATS: After a smooth transition from MATS pilot to rollout, Linda Will, MD of Accord Mortgage commented, "Following the introduction of MATS we have seen an improvement in our customer satisfaction surveys." [more]
- Abbey opts for MATS: After a successful year of using MATS within its direct mortage application channel, Abbey is now rolling MATS out across other areas of its business. [more]